Belfair Washington Real Estate Points Toward 5 Worst Voicemail Recordings
June 15th, 2007 by Roni German | no responses
Peninsula Real Estate Home Resource in Belfair WA 360-275-5804 and Olympic Peninsula Real Estate Resources, Listings and Links
Peninsula Real Estate Belfair WA | Olympic Peninsula Homes for Sale
Click stars to vote (left is low, right is high)
(2 votes, average: 5 out of 5)
Loading ...
 Voice mail remains a large frustration in this busy world. And it’s not just voice mail. The automated attendant is also high on the list of agravating things. In an effort to help reduce voice mail frustration, here are the five most frustrating phrases that your callers don’t want to hear from your phone or cell phone voice mail.
I’m not at my desk right now
DUH? Somethings don’t need explaining. Live a little. Let your callers know where you ARE - not where you’re not. Tell them, “I AM in the office all this week” OR “I’m in a sales meeting till 3 pm.” Let them know if you do or don’t check messages. This will do you a lot more good than telling them your not there.
Your call is very important to me
A big time consuming statement that the caller has already assumed. Or the caller may be thinking, “Well, if I’m so darn important, where the heck are you?” And what if they aren’t the ones that ARE important to you? You just don’t need this phrase.
I’m sorry I missed your call
How dull. Of course you are or at least you should be. (Unless of course you are monitoring your calls). Leave this phrase out! Use the time and space for something more valuable. Like where you are and when you will return!! Or, who they can call for more information.
I’ll call you back as soon as possible
Not intersting and not necessarily true. The truth is most people aren’t returning their phone calls in a timely fashion or they aren’t that interested in returning them at all. If you’re telling your callers you’ll call them back, make sure you do. If you think you may not return the call…then try this: “Go ahead and leave your phone number and I’ll DECIDE if I’ll call you back or not.” (Just kidding!) Unreturned phone calls rank high on the frustration list. “As soon as possible” is not an effective phrase. All you need is to say, “I will call you back.” Or better yet, don’t say anything at all about calling back.
No escape
Remember to tell callers to hit ZERO for the operator if they need more information. Or better yet, give them another name and extension. Although for the most part, that voice mail may come on also. (Then you’re into what we call Voice Mail Jail!!!) Main point here is to offer an alternative if you’re not there if at all possible. Plus, you’ve bought back some time to say something more interesting or helpful to the caller. (Unfortunately, escape may not apply to cell phones.)
The Author: Roni German
About: If you are looking for knowledge, experience, professionalism, integrity and personal service in a real estate transaction, Peninsula Real Estate is the company to contact. We strive to make each transaction a wonderful experience for all parties involved.
This entry was posted by Roni German, on Friday, June 15th, 2007 at 6:14 pm and is filed under Real Estate News, Blogroll. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.